It is the policy of ITT McDonnell & Miller* to provide products and services to the market that meet the reasonable requirements of our customers. Meeting our customers’ requirements and continual improvement are the primary focal points of our formal quality system.
Key goals that support this policy are:
Identification and satisfaction of customer requirements
Conformance to specifications
Delivery of products and services within specified time frames
Product Safety for intended use and foreseeable misuse
Compliance with all applicable statutory requirements
This policy is the primary driver of our quality system. It will be reviewed periodically for continuing relevance and suitability to our business situation. Conformance to this policy is achieved through the efforts and dedication of each and every one of our employees working in a cooperative and responsible manner.
*McDonnell & Miller manufactures Hoffman Specialty and McDonnell & Miller products.